We are committed to safeguarding the privacy of our customers – we will only use information that we have collected about you lawfully in accordance with the Data Protection Act 1998 and GDPR 2018
Download our GDPR Personal Data Privacy Notice (General Data Protection Regulation (GDPR) 25th May 2018)
What is your ‘Personal Data’?
Personal data is information that says something about you as an individual, so it will normally include your name, address, email address, telephone numbers and other contact details
What kind of information do we hold about you?
Apart from information that you give us so that we may fulfil your order we may also conduct online postcode or other searches to confirm your address etc.
We keep records of your purchases, emails and other correspondence so that we may be of future service to you
We do not process or hold any other personal data about you unless you specifically give written consent
Your online, customer not present (telephone order) and customer present payment details are securely processed by Worldpay and PayPal and we do not have or keep any details of your payment cards or bank details unless you specifically give written consent
Who do we share your personal data with?
Other than payment processors, including Worldpay and PayPal we do not share you personal data with any other organisation or individual
Why do we need your information?
We need to use your personal data in order to:
- Provide quotations and estimates
- Process your order for goods or services
- Provide after sales support
- Assess the quality of our service
We keep this information as up to date as possible – if you want to check any information that we hold, please contact us. If there are any errors, we will correct them as necessary
We will not send you any unsolicited emails.
If you have any questions about this privacy statement please do not hesitate to contact us