UK orders
By ordering and purchasing goods from Sound Services you agree to our Terms of Trading
UK website orders over £100.00 + VAT are despatched carriage free to most parts of mainland UK by carrier or mail and orders under £100.00 + VAT will have a carriage, packing and handling charge of £7.49 + VAT (£8.99 inc. VAT) added
All orders must be paid for with cleared funds and placed by noon, Monday to Friday, to qualify for next working day despatch
Deliveries to islands, highlands & remote areas of the UK including Northern Ireland and larger items over 28kg or longer than 1m incur additional carriage costs which will be charged separately prior to shipping
Monacor and IMG Stageline products are now stocked and distributed from the central EU warehouse and may take 10 – 14 working days for delivery
Our carriers aim to deliver most orders for goods from UK warehouses within 5 working days
Our carriers do not offer next day services to highlands, islands or non-UK mainland addresses. Please allow 5 to 7 working days for deliveries to Northern Ireland, Channel Islands, Isle of Man and other offshore and highland destinations
Our carriers will attempt delivery twice before returning the shipment to our warehouse – returned shipments will be available for collection around 14 to 21 working days after the original shipment date. Please respond to all delivery advice cards promptly and be aware that deliveries, including local orders which may be delivered by our own transport, will require a signature or photographic proof of receipt
Damaged items, missing items and non-delivery of goods must be reported in writing within 5 working days of expected delivery date – please always include PO and invoice numbers etc.
Please note that your order may be part shipped from various warehouses
Please note: PayPal’s eCheque feature allows customers to transfer money directly from their bank account to our PayPal account. eCheque payments differ from Bank Transfers, as they are not instant payments. eCheque payment funds require seven to nine working days after payment has been initiated to be cleared by PayPal – goods will not be released until those funds have been cleared by PayPal
UK purchase orders and accounts
Sound Services welcome official purchase orders from all UK based Schools, Councils, Churches, PCC’s, Government Departments, Universities, NHS, Police, Colleges etc.
Official written purchase orders may be subject to differing charges to those detailed here
Non-Mainland UK orders
Sorry, we are no longer sending orders outside of the UK and this service is currently unavailable due to COVID-19, Brexit and EU VAT restrictions
Our EORI No: GB479774277000
Please email for details of shipping to the Channel Islands and all other offshore and non-mainland UK destinations
Non-UK and non-EU orders cannot be placed on our website
E&OE
