Getting Your Order
Website orders over £100.00 + VAT will be despatched carriage free to most parts of mainland UK by carrier or post and orders under £100.00 + VAT will incur a carriage charge of £6.95 + VAT (£8.34 inc. VAT)
All orders must be placed by noon, Monday to Friday, to qualify for same day despatch
Deliveries to islands, highlands and remote areas may incur additional carriage costs – sorry
For goods from UK warehouses our ‘signed for’ carrier aims to deliver most orders placed before noon, Monday to Friday, within 1 or 2 working days. Goods from mainland European distribution warehouses can take between 7 and 10 days – however this is not guaranteed. Website orders over £100.00 + VAT include UK mainland carriage but larger items may incur a pallet, highlands or islands surcharge – please ask
Our carrier will attempt delivery two or three times before returning the shipment to us – please respond to all delivery advice cards promptly and be aware that all deliveries will require a signature on receipt
Please email us if you require shipping to a non UK mainland address
Our carriers do not offer next day or similar services to highlands, islands or non UK addresses – please allow up to seven days for deliveries to Eire, Ireland, Isle of Mann and other offshore and highland destinations
Local orders may be delivered by our own transport – a signature will be required upon receipt
It is sometimes possible for orders to be collected in person from Fleet in Hampshire and we can occasionally arrange for Monacor and IMG Stageline items to be collected from the warehouse in Bedfordshire
We are able to ship overseas either FOB or by our carrier at extra cost
Official written orders and those placed by telephone or in person may be subject to differing charges to those detailed here
E&OE
