Carriage and Delivery

Getting Your Order

Website orders over £100.00 + VAT are despatched carriage free to most parts of mainland UK by carrier or post and orders under £100.00 + VAT will incur a carriage charge of £6.95 + VAT (£8.34 inc. VAT)

All orders must be placed by noon, Monday to Friday, to qualify for same day despatch

Deliveries to islands, highlands and remote areas may incur additional carriage costs – sorry

For goods from UK warehouses our ‘signed for’ carriers aim to deliver most orders within 1 or 2 working days. Goods from mainland European distribution warehouses can take around 7 to 10 days. Website orders over £100.00 + VAT include UK mainland carriage but larger items may incur a pallet, highlands or islands surcharge – please ask

Our carrier will attempt delivery two or three times before returning the shipment to us – please respond to all delivery advice cards promptly and be aware that all deliveries will require a signature on receipt

We are able to ship overseas either FOB or by our carrier. Please email us if you require shipping to a non UK mainland address

Our carriers do not offer next day or similar services to highlands, islands or non UK addresses – please allow up to seven days for deliveries to Eire, Ireland, Isle of Mann and other offshore and highland destinations

Local orders may be delivered by our own transport – a signature will be required upon receipt

It is sometimes possible for orders to be collected in person from Fleet in Hampshire and we can occasionally arrange for Monacor and IMG Stageline items to be collected from the warehouse in Bedfordshire

Purchase Orders and Accounts

Sound Services welcome official purchase orders emailed or posted from all Schools, Councils, Churches, Government Departments, Universities, Colleges etc.

Official written orders and those placed by telephone or in person may be subject to differing delivery charges to those detailed here