Resident and relative wellbeing
On Offer

VISITOR-B Series Contactless Communication with Boundary Mics for Care Homes



Duplex two-way speech, talk through glass communication system for care homes and interview suites




VISITOR-B Series contactless ‘talk-through-glass’ communication system for room to room two way speech when a protective glass or perspex partition has been installed to isolate residents from relatives and other visitors

The demand for contactless communication systems is greater than ever: numerous companies, authorities or public bodies are looking for practicable and cost-effective solutions which can be quickly and effectively implemented into visitor areas and interview suites etc.

COVID-19: Social distancing is still strongly recommended and many businesses and organisations need to serve their customers and clients in a safe and efficient way – talk-through-glass systems have become more common with protective screens becoming a must-have in many environments such as shops, storefronts, surgeries, care homes, consultancies and care charities. Wireless communication in education, podcasting and distance calling in many situations demands these varied and specialist products.

Communication at a distance: safe but still personal

VISITOR-B systems available with mixer, 2 black or white speakers (1 x powered & 1 passive), 2 black or white boundary microphones and link cables

Please note that due to demand individual product styles may vary

And this is how it works: our counter intercom system is just the right solution for voice communication between rooms which are acoustically separated. You are able to communicate with other people from a distance using two boundary microphones and two speakers. This way, there is no physical contact necessary during communication if two rooms are separated by glass, for example

The room to room counter intercom system can be used wherever protective measures have to be implemented for communication purposes to ensure safety or to ensure social distancing for local authorities, nursing homes or care facilities, banks, public authorities, hospitals, reception areas etc.

Speaker cable assembly and installation of these systems require some DIY assembly skills – you should only require wire cutters and screwdrivers together with speaker and amplifier fixings etc. The boundary microphones rely on being installed on a flat surface around 500mm from the person speaking – the loudspeakers should be around 1.5m from the person listening

The staff area boundary microphone should be mounted on a flat table, desk or wall close to the staff member – it feeds channel one of the mixer with its pan control fully to the right while the customer area boundary microphone is mounted on a flat table, desk or wall close to the customer and feeds the second channel of the mixer with the pan control fully to the left. Install and connect all cables and components, turn all volume and gain controls to minimum, select the low-cut filter’ on mixer inputs 1 & 2 and switch-on the mixer ‘phantom power’ before powering the mixer and speakers – then set the volume etc. The left and right outputs of the mixer feed the left and right inputs of the powered loudspeaker in the staff area – with the powered speaker set to stereo connect the passive speaker in the customer area to the ‘right speaker’ terminal on the powered speaker

The volume settings for each microphone should be set at the same level so that the system is balanced and does not produce excessive acoustic feedback (howl)

Once the system is set up to work without further setting alteration most care homes mount the mixer control unit in a cupboard or drawer to deter unauthorised adjustment. It is then usual to switch the system on or off with a single mains switch that applies 230v AC mains to the mixer control unit and the powered loudspeaker

System Includes

  • Twin channel microphone mixer
  • 2 x black or white powered speakers – see option
  • 2 x black or white boundary microphones – see option
  • Required connection cables
  • User Manuals

Constant development means that illustrations are only representative and items supplied may be newer or improved models

Not quite right for you?
Ask us to quote a custom PA sound system


Sound Essentials

Sound Services engineers have used and installed equipment time and time again and have selected a list of products which have graet reliability and value for money, they have proven track records for build quality and durability and have become our own personal favourites. Products include 100v line PA sound, commercial sound and professional audio components, amplifiers, speakers, wireless and cabled microphones.

Additional information


Black, White

User Manuals






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